Queensland Workforce Shortage: Trends, Support and How to Minimise IR Risks

Close to 80% of Queensland businesses say a lack of suitable applicants is impacting their ability to recruit and retain staff, while two-thirds of businesses said those who did apply didn’t have the necessary skills or qualifications for the job.

Join CCIQ’s masterclass ‘Queensland workforce shortage: Trends, support and how minimise HR and IR risks’ to hear from experts and industry partners to understand and navigate Queensland’s current workforce shortage.

This masterclass will cover:

  • The latest data available on the current workforce shortages
  • Understanding relevant policy updates
  • Expert insights and advice from a professional recruiter

Learning outcomes:

  • Advice on recruitment dos and don’ts
  • How to minimise IR risk
  • Tools to help navigate Queensland’s current labour shortage

Light Refreshments provided from 12:00pm – 12:30pm, the workshop will commence at 12:30PM


Michael O’Brien, Senior Industrial Relations Specialist, CCIQ

Michael O’Brien is an experienced Industrial Relations advisor skilled in case management, conciliation, mediation, investigations and EA negotiations. He has over 20 years of experience partnering with staff and managers at all levels through strategic and operational HR expertise. Michael also has been accredited under the National Mediator Accreditation System (NMAS) with a Bachelor of Business Administration, majoring in Human Resource Management.
Michael’s passion is to get to the heart of issues and work with people to create positive outcomes. With his considerable expertise, you can trust he will be an effective facilitator and advisor for your business when a situation of difference arises.

Emma Rhoades, Recruitment Consultant, Beaumont People

As a qualified Organisational and Leadership coach, Emma is passionate about helping organisations create safe, engaging, and motivating work environments. She is part of the Executive Search team at Beaumont People, having made the transition to recruitment after many years of consulting and coaching individual leaders and senior executive teams. An avid networker, Emma is curious and enjoys asking loads of questions (and she expects an answer most of the time!) and meeting new people.

She has a background in business ownership, having started and exited several businesses in her career, working as a Business Advisor and winning multiple business awards. She also has some corporate management experience under her belt, allowing her to see unique perspectives easily. Emma also has experience with NFP board management and has contributed to industry publications, writing about workplace culture.

Located in the Brisbane/Gold Coast region, Emma is committed to developing long-term relationships, ensuring the right person is in the right role, to ensure organisational success. You will find Emma hiking to chase waterfalls around our stunning national parks, reading a book, or playing her ukulele when not working.

Michael Merlo, Policy Advisor, CCIQ

Michael Merlo is an economist and a policy advisor in the Policy and Advocacy team at CCIQ. As a policy advisor, he is responsible for developing CCIQ’s policy submissions and research projects across a broad policy space. He also manages relationships with other Queensland chambers of commerce and provides support and insights to businesses and policymakers across all sectors and regions in Queensland. Before CCIQ, Michael completed his Bachelor of Economics and Graduate Diploma in Governance and Public Policy at the University of Queensland.


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