Your Simple Guide to Developing a Sustainable & High-Performing Team

Jodi Cottle is a self-made businesswoman with a wicked sense of humour. Before becoming one of Laser Clinics Australia’s most successful franchisees, Jodi was a leader in the corporate world, holding senior leadership roles for companies in both Australia and New Zealand. She has recently written a book, The Pocket MBA, to help other like minded women succeed with owning their own businesses.

In this workshop, Jodi will run through her essential tips to create a happy, motivated and high-performing environment by recruiting and retaining the right staff. Jodi will share anecdotes and stories from her experience as the owner/operator of Laser Clinics Tweed Heads, and run through four steps for business success, including:

  • Value alignment – making sure your staff’s and business’ values align with your own.
  • Leadership mindset & styles – how to figure out what kind of leader you want to be. How to overcome imposter syndrome and how to lead your staff, customers and business with confidence.
  • Recruiting & developing staff – Essential tips for interviewing, hiring and onboarding the right people
  • Training, coaching and succession planning – How you can make sure you get the most out of your staff, be an effective teacher and identifying the right time to issue promotions


About Jodi Cottle, Clinic Owner at Laser Clinics Australia

Entrepreneurial from a young age, Jodi bought her first investment property at the age of 19, and built up a portfolio of six investment properties by the time she was 25. Jodi’s self-taught property and investment expertise led to a career as a mortgage adviser in Auckland and, later, London. Having garnered recognition for her knowledge in the industry, she became a sought-after speaker at seminars, teaching people how to be successful in property investment. In 2008, Jodi published Young & Singles Guide to Property Investment, a book for first-time buyers that gained attention across New Zealand.

As Jodi’s career progressed, so too did her focus on business. She completed an MBA in 2013, specialising in sustainable customer experience strategies. In addition, she undertook study in applied cognitive neuroscience in the field of leadership, which quickly became a passion. Jodi applied her understanding of neuroanatomy and neurophysiology in real-world scenarios, delivering outstanding results, with a long list of stable, cohesive and high-performing teams.

Now living in Australia, she has established a high-performing business within the world’s largest aesthetics franchise network, Laser Clinics Australia. Jodi’s business has won multiple awards including Franchisee of the Year in 2021 and Clinic Manager of the Year in 2022.


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